The sample is collected using the swab included in the sampling kit.
Before collecting your sample, please complete the informed consent form and the questionnaire, both of which are included in every sampling kit.
After sample collection, place the swab — securely sealed — along with the completed consent form and questionnaire into the shipping envelope (preferably a padded one) without a cold pack.
During the summer months, the sample must be shipped with a cold pack, as high temperatures may compromise sample integrity.
Important: Avoid any contact with the tip of the swab.
Ensure your mouth is clean for at least one hour prior to sample collection. Avoid all of the following:
food, drinks, smoking, chewing gum or candy, toothpaste, mouthwash, dental floss, and lipstick.
Immediately before collection, swallow any excess saliva.
Sample Collection:
Cells are collected from the inside of the cheek (buccal mucosa) by rubbing the swab firmly against the area for at least 3–4 minutes. The goal is to collect as many cells as possible by thoroughly swabbing the inner cheek.
The date of sample collection must not be more than 48 hours prior to its receipt by the company.
Samples should be collected Monday through Thursday only.
If a sample is delayed during shipping and arrives outside the acceptable timeframe, it will not be accepted, and the customer will be responsible for any return shipping costs.
